We show you below the frequently asked questions about the Litra Project:
How long does it take for Litra to verify my identity once I have applied for a Litra certificate?
From a few minutes to a maximum of 24 hours. We try to verify access requests as soon as possible.
If my digital certificate expires or I revoke it, do I lose my litres?
Of course you don’t lose your litres, they are associated with that certificate, revoked or not. But we advise you to transfer your litres to a valid certificate, so that you can recover your litres in case you lose all your keys.
Where can I buy or sell liters using a fiat currency (euros, dollars…)?
You can buy or sell liters on so-called exchanges, websites where you can convert between different pairs of currencies. Soon we will put a list here with links to them. We are also in talks with banks to perform this service.
What do I do if I lose all my keys?
If you have lost access to your digital certificate or your Litra key pair, you must follow the next two steps:
1. Create a new address in Litra, you can do it from the program you use to access Litra. If you have a new digital certificate and want to use it, do nothing in this step 1.
2. You must send us an email to lost@litra.io . The information to attach depends on how you previously accessed Litra:
2.1. If you accessed with a pair of Litra keys: from the email with which you registered with your old address, attach the new generated public key and a copy of your identity document.
2.2. If you accessed with a personal digital certificate: You must go to the certifying entity that issued your certificate, and ask them to issue a document, digitally signed, specifying your full name, identity number, and public key. This is the document that you must attach to the email indicated above, along with the new public key that you generated in step 1. If you already have a new digital certificate, and you want to have the liters linked to it, then send us the public key of that new certificate.
I have manipulated a digital certificate, or created one with false information. I have cheated on Litra !
Litra does not have access to the information held by the certifying authorities, so today it cannot verify the veracity of the information contained in the certificates. If you alter or create a certificate with false information, you risk suffering the consequences that the competent authority of your country imposes on you for said fact. The authorities can even force us to freeze your cryptocurrency assets.